REVIEWS

Back
Title

refund

Posted by da****(ip:)

Date 2017-05-24

View 73

Rate 5점  

Recommend Recommend this

Message

I have asked to exchange this to the gel cream....and try to contact your email many many times....


i have not once received email back from you guys..


as you guys just went and sent the item i wanted to cancel ....


what kind of customer service is this?

Attachment

Password
Edit

Please enter password to remove or edit this post.

Comments List

  • Posted by GROUND PLAN(EN)

    Date 2017-06-06

    Rate 0points  

    Spam Order Number: 20170517-0002101

    Hello,

    We're terribly sorry for the inconvenience that this may have caused you.

    To be honest with you, we haven't receive any emails from dahyelee86@hotmail.com. We checked our mail servers and there's no email sent from the email account mentioned above. Also, we checked our Q&A board page and found out that there were no request filed from User ID dasoon86. We would like to know if you sent the email to en@grplan.com since that is the email address for our English site.

    Again, our apologies for the inconvenience and we're hoping that this will not happen again in the future.

    Robin
Edit Comment

Name

Password

Message

/ byte

Edit Cancel

Password :

OK Cancel

Add Comment

Name

Password

Message

/ byte

Rate

Please type without any spaces.

Comments can be added by Administrator only.

Related Postings

  • refund da**** 2017-05-24 5points Day & Night Secret Moisture Cream


WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

GO
close
Top